Wow, what a disaster computer. Hm, when you type, there seems to be a slight delay before some of the characters show up. What’s going on?

Oh no! It looks like your client may be in deeper trouble — they may have downloaded spyware as well. Spyware is malicious code downloaded without a user’s authorization which is used to steal sensitive information and relay it to an outside party in a way that harms the original user. If the spyware contained a keylogger, a program that can record what a victim types into their computer, a threat actor could potentially gain access to sensitive information.

This means any sensitive data, like passwords, will soon be in the hands of a malicious third-party. While spyware usually isn’t used to alter data, it definitely violates the principle of confidentiality. A malicious actor may have been spying on sensitive data your client was typing.