While the presence of spyware makes it obvious something nefarious was installed on the computer, was anything else installed?
Ugh, of course. After more digging, you find a Trojan Horse. Wow, is there any download link your client didn’t click on?
While similar to Spyware, the Trojan Horse, sometimes just called a “Trojan”, does more than just monitor what’s happening on a system. Trojans are a type of contained, non-replicating malware that disguises itself as legitimate software in order to allow scammers and hackers access to a user’s system.
Just like the Greeks hid inside a giant wooden horse to sneak into the city of Troy, this malware snuck right onto your client’s computer while pretending to be a legitimate antivirus software!